Last updated: January 2025
We collect information you provide directly (name, email, business details), information generated by your use of the Service (transaction records, API activity, IP addresses), and information from third-party services (blockchain data, exchange rates).
We use collected data to operate the Service, process payments, send notifications, prevent fraud, comply with legal obligations, and improve our platform. We do not sell your personal information.
We may share data with: (a) blockchain networks as required to process transactions; (b) infrastructure providers operating under data processing agreements; (c) regulators or law enforcement when required by law.
We implement industry-standard security measures including encryption at rest and in transit, JWT authentication, HMAC webhook signatures, and regular security audits. No system is completely secure; use the Service at your own risk.
Transaction records are retained for a minimum of 7 years for legal and compliance purposes. Account data is retained until account deletion plus 90 days. Log data is retained for 90 days.
We use session cookies for authentication and local storage for token caching. We do not use third-party tracking or advertising cookies.
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. Contact support@zenopay.io to exercise these rights.
Your data may be processed in jurisdictions other than your own. We ensure appropriate safeguards are in place for any cross-border data transfers.
The Service is not intended for users under 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy. We will notify you of material changes via email or an in-app notice. Continued use after changes constitutes acceptance.
For privacy inquiries, contact us at support@zenopay.io.